Most websites today fail basic tests of usability. — Forrester Research

Posted on May 11, 2012 by greenjar

“Most websites today fail basic tests of usability.”

“You can’t manage what you can’t measure.”

- W. Edwards Deming
If the user can’t use it, it doesn’t work.

- Susan Dray, Usability Consultant
“The Interface is the system.”

- Unknown
“No matter how good your backend systems are, the users will only remember your front end. Fail there and you will fail, period.”

- Tristan Louis, Writer of "About the Internet"
“Most websites today fail basic tests of usability.”

- Forrester Research
“Don’t make me think.”

- Steve Krug, Usability Expert
“The only ‘intuitive’ interface is the nipple. After that, it’s all learned.”

- Unknown (but often attributed to a Bruce Ediger)
“The #1 Usability technique your website must employ is speed.”

- Jeff Roberts
“Make things as simple as possible, but not simpler.”

- Einstein

2012 Greenjar, Inc.